Nelvana Bento de Araujo Gomes, a private legal entity, headquartered at Estrada Keida Harada, 8731, Vila Ipelândia, Suzano, SP, registered with CNPJ/MF under No. 55.239.105/0001-90, takes your privacy seriously and ensures the security and protection of data for all its customers, partners, suppliers, and users of the website eximeo.com.br and any other site, store, or application operated by the Merchant.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications we exchange with you.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND FORMS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].
Moreover, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.
For the purposes of this Privacy Policy:
"Personal Data" means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others;
"Sensitive Personal Data" means any information that reveals, regarding a natural person, racial or ethnic origin, religious belief, political opinion, membership in a union or religious, philosophical, or political organization, data concerning health or sexual life, genetic or biometric data;
"Processing of Personal Data" means any operation performed with respect to Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, harmonization or combination, restriction, erasure, or destruction. It is also considered Processing of Personal Data any other operation provided for under applicable law;
"Data Protection Laws" means all legal provisions regulating the Processing of Personal Data, including but not limited to Law No. 13.709/18, General Data Protection Law ("LGPD").
We collect and use Personal Data to manage your relationship with us and better serve you when you purchase products and/or services from the Store, personalizing and improving your experience. Examples of how we use the data include:
Enabling you to purchase products and/or services in the Store;
To confirm or correct the information we have about you;
To send information we believe may be of interest to you;
To personalize your experience using the Store;
To personalize the delivery of advertisements to you based on your interest in our Store; and
To contact you via a phone number and/or email address provided. We may contact you personally, by voicemail, through automated dialing equipment, by text messages (SMS), by email, or any other means of communication that your device can receive, as permitted by law and for reasonable commercial purposes.
Additionally, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal processes; (c) to comply with court decisions, regulatory decisions, or decisions of competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, safety, yours or others'; (f) to detect and prevent fraud; (g) to allow us to use available actions or limit the damages we may suffer; (h) in other ways permitted by law.
OUR STORE IS NOT INTENDED FOR PERSONS UNDER 18 YEARS OF AGE, AND WE ASK THAT SUCH PERSONS DO NOT PROVIDE ANY PERSONAL DATA
You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you.
The general public may browse the Store without any registration or submission of Personal Data. However, some Store functionalities may depend on registration and submission of Personal Data, such as completing the purchase/service and/or facilitating product delivery/service provision by us.
When contacting the Store, we may collect:
Contact data. First name, last name, phone number, city, state, and email address; and
Information you submit. Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.).
During general navigation in the Store, we may collect:
Location data. Geolocation data when you access the Store;
Preferences. Information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you);
Store navigation data. Information about your visits and activities in the Store, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the address of the website from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automatic Data Collection Tools in item 7 below;
Anonymous or aggregated data. Anonymous survey responses or anonymous and aggregated information about how the Store is used. During our operations, in some cases, we apply a de-identification or pseudonymization process to your data, making it reasonably unlikely that you can be identified through the use of this data with the available technology; and
Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies.
Unless you provide in a freeform filled by you, we do not collect Sensitive Personal Data.
Sharing Personal Data with third parties
We may share your Personal Data:
With the partner company(ies) you select or choose to send your data, questions, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for staging and production, and providers of data hosting and storage, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
With third parties, to help us manage the Store; and
With third parties, in case of any reorganization, merger, sale, joint venture, assignment, transfer, or any other disposition of all or part of our business, assets, or stock (including those related to bankruptcy or similar proceedings).
Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide according to this Privacy Policy.
When you visit the Store, it may store or retrieve information in your browser, either in the form of cookies and other similar technologies. This information may be about you, your preferences, or your device and is primarily used to make the Store work as you expect it to. The information generally does not directly identify you, but it can provide a more personalized internet experience.
According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including but not limited to:
Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as the type of computer, screen resolution, operating system name and version, device model and manufacturer, language, type, and version of the Internet browser you are using. We may use this information to ensure that the Store functions properly.
Use of cookies: Cookies allow the collection of information such as browser type, time spent in the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience using the Store, as well as to target advertising to you according to your interests. We also collect statistical information about the use of the Store for continuous improvement of our design and functionality.
If you do not want your information collected through cookies, you can configure cookies in the "options" or "preferences" menu of your browser. In the links below, you can find more details on how to adjust cookie preferences for the most popular internet browsers:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer
Microsoft Edge
Opera
If you want to learn more about advertising and remarketing cookies, which are used to target advertising based on each user's interests and the number of visits to our site and their searches on the internet, visit:
Bing
Use of pixel tags and other similar technologies: Pixel tags (also known as Web beacons and invisible GIF
s) may be used to track user actions in the Store (including email recipients), measure the success of our marketing campaigns, and collect statistical data about the use of the Store and response rates. If you have personalized ad preferences active in tools such as Facebook, Google, or Bing, the information may be used to display ads on their services. If you do not want to be tracked, you can request each service:
Bing
We may hire behavioral advertising companies to obtain reports on Store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use or the use of other users of our Store and third-party sites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser's menu. Be aware that if you change your computer or browser, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser.
You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data with the law; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and commercial secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities your Personal Data has been shared with; (viii) information about the possibility of not providing consent and the consequences of refusal; and (ix) revocation of consent. Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to prove your identity to ensure that the sharing of Personal Data is only with its owner.
You should be aware that in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to meet it due to compliance with legal obligations.
We strive to adopt the technical and organizational measures provided by Data Protection Laws suitable for protecting Personal Data in our organization. Unfortunately, no data transmission or storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately.
The Store may, from time to time, contain hypertext links that will redirect you to sites in our partners', advertisers', suppliers', etc., networks. If you click on one of these links to any of these sites, remember that each site has its own privacy practices, and we are not responsible for these policies. Consult these policies before submitting any Personal Data to these sites.
We are not responsible for the policies and practices of collection, use, and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system provider, wireless internet service provider, or device manufacturer, including any Personal Data you disclose to other organizations through the applications, related to such applications, or published on our social media pages. We recommend that you inform yourself about the privacy policy of each site visited or each service provider used.
If we modify our Privacy Policy, we will post the new text in the Store with the updated revision date. We may change this Privacy Policy at any time. If there are significant changes to the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification in our Store.
We remind you that we are committed not to process your Personal Data in a manner incompatible with the purposes described above, except as otherwise required by law or court order.
Your use of the Store after the changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please terminate your access to the Store.
If you wish to exercise any of the rights provided in this Privacy Policy and/or Data Protection Laws or resolve any questions related to the Processing of your Personal Data, please contact us at [email protected].
